Hampton Roads Transit is claiming success six months after opening its light-rail line in Norfolk. The line is carrying an average of 4,642 riders each weekday, which is far greater than the 2,900 that had been forecast.
“Crowds” of as many as dozens of people look bored and apathetic at the opportunity to take free rides on the opening day for Norfolk’s light-rail line, August 19, 2011. Flickr photo by D. Allen Covey, VDOT.
The only problem is that, back in 2003, Hampton Roads Transit confidently predicted the 7.4-mile-long line would carry 10,400 riders each weekday in its opening year. Deft last-minute re-predictions of much lower numbers allow the the agency to claim success when actual ridership is less than 45 percent of the original prediction.
