Amtrak’s Questionable Numbers

Last week, Portland’s city auditor discovered that the city had been overstating streetcar ridership by 19 percent. It turns out that the Portland Streetcar isn’t the only government-sponsored transportation enterprise that has problems with simple arithmetic.

The January issue of Trains magazine reports that Amtrak has been overcounting its riders for years (the story, “Ridership down, revenue up,” isn’t available on line). It had to reduce its F.Y. 2014 ridership numbers by 705,000 because it actually started counting the number of people who ride its trains using “uncollectible multi-ride tickets” rather than just estimating them. That’s only about 2.3 percent of total 2014 ridership, but it meant that it had to show a decline from 2013 instead of the expected increase. (This is also noted in a footnote on page A-3.5 of Amtrak’s September, 2014, performance report.)

This 2.3 percent isn’t as drastic an overcount as 19 percent, but it spurred me to look at Amtrak’s historic numbers. When counting the number of trips people take on Amtrak each year, the railroad’s business has grown by nearly 40 percent since 1990. But when measured in passenger miles, the growth has been less than 10 percent. This means that the average length per trip has declined from 273 miles in 1990 (and a peak of 286 miles in 1993) to just 215 miles in 2014.

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