Ride-Hailing a Positive, Not a Negative

A new study from Boston has been heralded as “proof” that ride-hailing systems such as Uber and Lyft are making congestion worse. Indeed, the survey of 944 people using these services found that “over 15 percent of ride-hailing trips are adding cars to the region’s roadways during the morning or afternoon rush hours.” However, the study doesn’t estimate exactly how many cars are added, and it might be fairly small compared to the total that are already there.

In fact, the study’s other conclusions are far more interesting, some of them unintentionally. About 42 percent of the 944 people surveyed said that, if ride-hailing were not available, they would have taken transit. Since a previous survey in California found that only a third of ride-hailers would have taken transit, this latest survey suggests that ride hailing is having an even bigger impact on transit that previously thought.

The study also found that only 12 percent out of that 42 percent of people who otherwise would have taken transit were traveling during rush hours. Thus, more than two-thirds of ride-hailing takes place during non-rush hours and isn’t contributing to congestion. Continue reading