Transit Commuters Up But Ridership Down

Here’s a puzzle: between 2014 and 2017, the number of people who said they took transit to work in the San Jose urban area grew by 25 percent. Yet actual San Jose transit ridership fell by 15 percent. What accounts for this apparent discrepancy?

Similar but smaller discrepancies exist in a few other large urban areas. New York transit commuting is up 4% but ridership down 3%; Chicago commuting up 6% but ridership down 7%; Atlanta commuting up 12% but ridership down 8%. In some smaller urban areas, the discrepancies can be much larger: Cape Coral, Florida transit commuting is up 77% but ridership down 20%; Wichita commuting up 79% but ridership down 37%. In a few urban areas, the trends are reversed: Houston transit commuting is down 8% but ridership is up 4%; Greenville, SC commuting down 35% but ridership up 152%.

Of course, not all transit riders are commuters, so commuting can increase even as ridership drops if transit ridership for other purposes declines by more than the increase in commuting. This seems a likely explanation in many cases as most ride-hailing trips that substitute for transit are not commuter trips. Continue reading